Flooring FAQ

Q1: Where is your factory located? Can I visit it?

Our factory is located in Chiping county, Liaocheng city, Shandong province, China. Welcome to visit our factory.

Q2: Can I have a free sample?

Yes, you can require free samples after price confirmation. We will provide a free sample, as long as you pay for the express freight.

Q3: What about delivery time for one container?

25 days upon deposit payment well received.

Q4: What kind of certification do you have?

ISO9001, ISO14001, CE, FSC certification.

Q5: What is your MOQ?

Our MOQ usually is one 20ft container, trial order is 1000m2.

Q6: What is HDF and what is it made of?

High-density fiberboard, HDF, is basically a high-density, moisture-resistant fiber panel. It is made of wood residues (sawdust, shavings and wood chips) from wood processing factories. This ligneous material is ground into a pulp to which a melamine-urea-formaldehyde resin is added. This pulp is then dried and pressed into panels.

Q7: What is a laminate flooring AC rating?

AC stands for Abrasion Class and is a wear rating that has been standardized by NALFA (North American Laminate Flooring Association). The AC rating measure the abrasion resistance of the floor which determines how well the floor will withstand day to day wear. The AC rating generally ranges from 1 to 5. AC 3 is the industry standard for everyday residential use. AC 4 and AC 5 are considered commercial for heavier traffic areas.

Q8: Is SPC stone-plastic floor thicker the better?

First of all, it is necessary to know that the stone-plastic floor has two thicknesses. The first one is the thickness of the wear layer, and the other is the thickness of the substrate layer (Core Layer). The thickness of the wear-resistant layer directly affects the lifespan of the floor, the thicker the better, the thicker the more durable. The thickness of the substrate layer (Core Layer) mainly affects the foot feeling and the flatness requirement of the ground where the SPC floor plants to be laid on. The core layer does not need to be too thick, just thick enough is fine. The main component of the base core layer is stone. Too thick core layer will greatly increase the cost of raw materials (limestone) and transportation, resulting in higher price. Secondly, it becomes more difficult to cut the floor planks when the core layer is too thick. It cannot be cut with ordinary industrial cutter, and the indoor space will also be reduced.